Frequently asked questions
Short, honest answers to what people most often ask before booking a discovery call. If something is missing, write to us — we'll add it here.
What exactly does VotePromotion do?
We are a digital marketing services company. We plan and run paid advertising campaigns and content marketing for people and organizations that have entered an online contest, poll, or competition. The goal of every campaign is to reach real audiences who would genuinely care about your contest entry — and then the decision to support you is theirs.
Do you guarantee that I will win the contest?
No, and we will never promise that. The outcome of any contest depends on the entries of other participants, the audience's free choice, and the rules and decisions of the contest organizer. We are responsible only for delivering the agreed marketing services — reach, impressions, engagement, and traffic to your contest page. We deliver marketing; we do not deliver outcomes.
Is your service compatible with the rules of the contest?
Our work is conventional marketing — paid advertising, content production, and community outreach. We do not interact with the contest platform on your behalf, do not create user accounts, and do not manipulate votes. Whether organic promotion of a contest entry is permitted is determined by the specific contest's terms and conditions. Before any work starts, we recommend that every client review the contest's rules, and we are happy to help interpret them.
Do you use bots, fake accounts, or click farms?
No. We do not use bots, scripts, automated tools, fake user profiles, click farms, or any other artificial means to inflate engagement or votes. All audience interactions originate from real people exposed to legitimate advertising on official ad platforms — Meta Ads, Google Ads, TikTok Ads, and similar.
How is your fee structured?
Every quote separates two things: our agency fee (what you pay us for our work) and the ad budget (what you pay directly to advertising platforms for the ads themselves). The ad budget is fully under your control — we recommend a minimum, but you decide. All numbers appear on every invoice. See Pricing for typical ranges.
What payment methods do you accept?
Bank transfer (SWIFT for international clients), and major credit/debit cards via our payment processor. Accepted currencies: USD or EUR. VAT and applicable taxes are shown separately on every invoice.
How quickly can a campaign start?
Standard launch is 4–7 business days from discovery call to ads going live. We offer an expedited 48-hour launch for an additional 25% on the agency fee. Anything faster than that is rarely advisable — creative quality suffers.
How do I know what's actually happening with my money?
You receive access to a live performance dashboard from day one of the campaign. The dashboard shows reach, impressions, engagement, traffic, and remaining ad budget. You also receive a written daily or weekly summary depending on your plan, and a final wrap-up report after the campaign ends.
What kinds of contests do you work with?
Most commercial, creative, and community contests — photography, design, music, food, small business awards, fan voting, and similar formats. We do not work with: political campaigns and elections, gambling-related contests, contests that appear fraudulent or in violation of consumer protection law, or contests where the prize structure is unlawful in our or your jurisdiction.
Can I cancel mid-campaign?
Yes. You can pause or cancel the campaign at any time. If campaign work is in progress, we calculate the refund pro-rata according to our Refund Policy. Unspent ad budget on the platforms is returned in full.
Will my data be safe?
We collect only what we need to deliver the service and we do not sell your data. Read our Privacy Policy for full detail on what we collect, how long we keep it, and how to request deletion. The site complies with GDPR principles for visitors from the EU.
Are you affiliated with Meta, Google, TikTok, or any contest platform?
No. We are an independent marketing services company. We purchase advertising through their public ad platforms in the same way any business does, but we have no official affiliation, partnership, or endorsement from any of them, and we do not represent any of them.
Do you work in English only?
Our operating languages are English and Russian. Most campaigns and reports are produced in English. Ad creative can be produced in other languages depending on the audience your contest needs to reach.
I have a different question.
Write to us at info@votepromotion.store or use the contact form. We aim to reply within one business day.